Terms and Conditions

last update: 14th August 2026

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Company Details

ATTENTION TO DETAIL (MIDLANDS) LIMITED

Registered office address: 6 Parkside Court, Greenhough Road, Lichfield, Staffordshire, United Kingdom, WS13 7FE

Mobile Service

Attention to Detail Midlands Ltd (ATD Valets) is a fully mobile valeting and detailing service. We require a safe and suitable location to carry out all work, whether at your home address or place of work.

We reserve the right to refuse or discontinue any service if we believe the working location or the condition of the vehicle presents a health and safety risk.

For the safety of our staff and customers, we do not carry out work on busy or heavily trafficked roads, or within pay-and-display car parks.

Deposits

All bookings require a deposit to secure your appointment. Your booking is only confirmed once the deposit has been received in the ATD Valets bank account.

Deposit amounts vary depending on the type of service booked, travel distance, and the work required.

All deposits are non-refundable.

Amendments & Cancellations

If you need to amend your booking, please contact ATD Valets at least 48 hours before your scheduled appointment.

Should ATD Valets need to cancel or reschedule your appointment due to unforeseen circumstances, we will offer the next available appointment at a mutually convenient time.

Travel Charges

A travel charge may apply depending on your location. Any applicable travel fee will be discussed and agreed with you before your booking is confirmed.

Personal items

Before commencing any work we will ask if you have removed all personal and valuable items from the vehicle. As we will accept no responsibility for anything claimed to be missing or damaged. 

Website access

It is not necessary to register with us in order to use most parts of this website. 

Use of website

This website may be used for your own private purposes and in accordance with these terms and conditions.

You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of these terms.

Links to and from other websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material and pricing is accurate and, or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.